You’ve Been Hacked!

You’re asleep, dreaming about all of the money effortlessly flowing into your bank account because of your years of hard work and determination to succeed as an e-commerce business owner.

Suddenly your eyes jerk open to the sound of your partner’s ringtone. He’s the only person that you let call you after hours.

You turn over to reach for your phone. Your alarm clock shows you that it’s 3:30 in the morning. You begin to get nervous, asking yourself what could possibly be so important.

You answer the phone searching for explanations when your partner, with almost palpable stress in his voice exclaims: “We’ve been hacked!”
You've Been Hacked!
Not really knowing what that means, you get him to calm down and tell you what happened. He explains that he found out earlier that night that one of your longstanding customers had her credit card information stolen and linked the theft back to your site.

He was just going to talk to you about it the next day, but then he received another notification of identity theft linked to your website, then another, and then another. This started to really scare him. Then, right before he called you, your programmer called to tell him that a hacker had taken control of your website.

That’s a lot of bad, life-changing, gut-wrenching information to take in – especially at 3:30 in the morning.

You take a minute to try to make sense of it all. Finally you respond to your partner. “So, what you’re saying is that we no longer have access to our website and that we are probably responsible for the identity and credit card theft of all of our customers.”

You hear your partner take a long, deep, concerned breath before answering with a lump in his throat “Yep.”

And to think that all of this could have been avoided by using Trust Guard’s security monitoring services.